Social Media vs. Knowledge Management: A Generational War

You’d think Knowledge Management (KM),
that venerable IT-based social engineering discipline which came up
with evocative phrases like “community of practice,” “expertise
locater,” and “knowledge capture,” would be in the vanguard of the 2.0
revolution. You’d be wrong. Inside organizations and at industry fora
today, every other conversation around social media (SM) and Enterprise
2.0 seems to turn into a thinly-veiled [...]