WM Monitoring

Enterprise 2.0: The New, New Knowledge Management?

Tom Davenport gibt uns - Wissensmanagern - Hoffnung! Und zwar aus der technologischen Perspektive betrachtet:
"If E2.0 can give KM a mid-life kicker, so much the better. If a new set of technologies can bring about a knowledge-sharing culture, more power to them. Knowledge management was getting a little tired anyway. "

[...] Still, that E2.0 is the new KM didn’t hit me for a while. But when Andy said the ultimate value of E2.0 initiatives consists of greater responsiveness, better “knowledge capture and sharing,” and more effective “collective intelligence,” there wasn’t much doubt. When he talked about the need for a willingness to share and a helpful attitude, I remembered all the times over the past 15 years I’d heard that about KM. When he described the need for “lateralization” (by which I think he means simply the lateral flow of information), I wasn’t sure that a new word was necessary, because I’ve heard about the same topic in old words for many years.

Sure, there are a few differences between classical KM and E2.0. The tools are largely different, for one. Perhaps the most important difference is the emphasis on emergence of content structures in E2.0, rather than specifying them in advance, as early knowledge managers had to. But I’ve always felt that most information environments require some mixture of structure and emergence. Andy’s comment that E2.0 requires “gardeners” suggests that he agrees. [...]

• Hier geht es zum Blog-Artikel von Andrew McAfee - "What’s Most Important for Success with Enterprise 2.0?"

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