Web Monitoring

Factors affecting your knowledge environment

⋅ Oktober 23, 2007 ⋅  Print-Version ⋅ Kommentar schreiben

1. Support – what support does knowledge management have within
the organisation? Do the executives believe it's valuable? Are resources set
aside for knowledge management? Are roles established to support knowledge
management initiatives? Is there a clear link between the business strategy and
the knowledge strategy (better still, does the organisation have a knowledge
focussed business strategy?)?

2. Technology – what technology is available to support the
creation, sharing and use of knowledge? How well is this technology used? What
technology should be introduced? Are the practices to use the technology well
developed?

3. Organisation and people – How are people organised? What
structures exists? What characterises the organisational culture? What types of
people are employed? How much churn is there? Is knowledge management a
recognised and desirable competency?

4. Routines, rituals and recognition – Are their processes and
systems in place that regularly connect people, engage them in conversation and
help share what people know? Is it normal to conduct after action reviews, peer
assists and lesson learning sessions throughout the life of projects? Does the
organisation celebrate good knowledge behaviours?

5. Information – Are information principles well known and
followed? Is information well managed, findable, accessible and meaningful?

6. External – What drivers outside the organisation might affect
how knowledge will be created, sourced, shared and used?

7. Spaces – How are people and workplaces arranged? Are there
physical barriers to knowledge flow? Are their places to collaborate, think,
focus and socialise?

Are there other questions you think should be asked?