For years we have been listening to presentations, reading articles and working with organisations in the KM field – and probably the only consistent theme is the lack of agreement as to what KM is. The lack of a consistent way to talk about knowledge management effectively disempowers us from taking concerted action. It makes [...]
One of the aims of a knowledge strategy is to design a set ofactivities to enhance an organisation’s knowledge environment. The knowledgeenvironment includes all the factors, both within and outside an organisation,which might affect the creation, sharing and use of knowledge. The list offactors is potentially limitless but experience has shown that many of theimportant [...]